Privacy Policy

Casia Growth Lab LLC respects the privacy of every person who visits our website, submits an enquiry, or subscribes to our intelligence products. This policy explains what information we collect, how we use it, and the rights you have over it.

1. Who We Are

Casia Growth Lab LLC (trading as Casia Consulting) is a trade mission design and execution firm, registered in the United Arab Emirates. Our offices are located at Office 205, Building 5, SHAMS Media City, UAE. For any questions about this policy, you can reach us at corporate@casiaconsulting.com.

2. Information We Collect

We collect information you provide to us directly through our website. This includes:

• Contact and enquiry forms — name, email address, phone number, company name, role, and the content of your message or mission brief.
• Newsletter subscriptions — email address for the Weekly Corridor Briefing and other intelligence products.
• Downloadable briefs — name, email, and company when you request a gated market or policy brief.
• Technical information — standard web log data such as IP address, browser type, and pages visited, collected automatically when you access our site.

We do not collect sensitive personal data, financial information, or government identification documents through this website.

3. How We Use Your Information

We use the information you provide to:

• Respond to your enquiries and mission requests.
• Deliver the intelligence products you request, including the Weekly Corridor Briefing.
• Provide you with updates, reports, and new briefings when relevant.
• Improve our website, services, and the quality of the intelligence we publish.
• Comply with legal and regulatory obligations.

We will not use your information for any purpose other than those stated in this policy without first asking for your consent.

4. Legal Basis for Processing

We process personal data on the following legal bases: your consent (where you voluntarily submit information through a form), the performance of a contract or pre-contractual steps (when you engage us for a mission), and our legitimate interests in operating and improving our business.

5. Data Sharing and Third Parties

We do not sell your personal information. We share information only with trusted service providers who help us operate our business. These currently include:

• Formspree — processes form submissions made through our website and delivers them to our team.
• Google Fonts — delivers the typefaces used on our site. Google may log limited technical information (such as IP address) when fonts are loaded.

We may also disclose information where required by law, in response to lawful requests by public authorities, or to protect our legal rights.

6. Cookies and Tracking

We use a minimal number of cookies and similar technologies to improve your experience on our website. These include:

• Essential cookies — required for the website to function, including remembering your cookie consent preferences.
• Analytics (if enabled) — used to understand how visitors interact with our site so we can improve content and navigation. We only load these if you accept them through our cookie banner.

You can accept or decline non-essential cookies through the banner displayed when you first visit the site. You can also change your browser settings at any time to refuse cookies. Declining cookies will not prevent you from using the core functionality of our site.

7. Data Retention

We retain personal information only for as long as is necessary for the purposes set out in this policy. Contact enquiries and mission briefs are retained for the duration of our engagement and for a reasonable period thereafter for record-keeping and regulatory purposes. Newsletter subscriptions are retained until you unsubscribe.

8. International Data Transfers

Casia Growth Lab LLC operates from the UAE and serves clients across the Gulf, Africa, Europe, and beyond. Your information may be transferred to, and processed in, countries outside your country of residence. Where this occurs, we ensure that appropriate safeguards are in place in line with applicable data protection laws, including the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021) and, where relevant, the EU General Data Protection Regulation.

9. Your Rights

You have the following rights in relation to your personal information:

• Access — you can request a copy of the information we hold about you.
• Correction — you can ask us to correct inaccurate or incomplete information.
• Deletion — you can request that we delete your information, subject to legal and legitimate business requirements.
• Objection — you can object to certain types of processing, including direct marketing.
• Withdrawal of consent — where we rely on your consent, you can withdraw it at any time.

To exercise any of these rights, please email us at corporate@casiaconsulting.com. We will respond within a reasonable period and in line with applicable law.

10. Data Security

We implement reasonable technical and organisational measures to protect the information we collect from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is fully secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website and services are intended for business use by adults. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will delete it.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. The date at the top of the page shows when it was last updated. We encourage you to review this policy periodically.

13. Contact Us

For any questions about this policy or about how we handle your personal information, please contact us at:

Casia Growth Lab LLC
Office 205, Building 5
SHAMS Media City, UAE
corporate@casiaconsulting.com